PRIVACY POLICY

Last Updated: October 7, 2024

The FLASHED Events & Marketing GmbH (“we,” “us,” or “our”) is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use and share it, and your rights regarding your personal data. It applies to all of our digital offerings, including our website and mobile applications (“Digital Assets”), as well as all services we provide through these Digital Assets (“Services”).

Please read this Privacy Policy carefully to understand our data protection practices. By using our Services, you agree to the practices described herein. If you do not agree with our practices, please discontinue your use of our Digital Assets and Services.

1. What Information Do We Collect?

We collect two types of information about our users:

1.1 Non-Personal Information

Non-personal information consists of unidentified and non-identifiable information that is automatically collected during your use of our Services. This includes technical information such as:

Information about the browser or device you use
Statistics regarding your use of our Services
Anonymous information about your interactions with our website and mobile application

This information is used to improve the functionality of our website and optimize the user experience.

1.2 Personal Information

Personal information is information that identifies you or can reasonably be used to identify you. We may collect the following personal information:

Name, email address, and telephone number
Postal address
IP address and other technical information that may be used to identify you
Information you voluntarily provide through contact forms or during registration on our website

2. How Do We Collect Information?

We collect information in various ways:

Information you provide directly: This includes information you submit through forms on our website, event registrations, or communications with us (e.g., via email).

Automatically collected information: When you use our website or app, we automatically collect technical information such as your IP address, browser type, operating system, and information about your activities on our Digital Assets.

Information from third parties: We may receive information from third parties, for example, if you log into our Services through social media platforms (such as Facebook or Google).

3. Why Do We Collect This Information?

We use the collected information for various purposes, including to:

Provide and operate our Services
Improve, customize, and further develop our Services
Respond to your inquiries, feedback, and provide customer support
Perform statistical analyses and usage analytics to improve our Services
Enhance security measures and prevent fraud
Send you updates, event information, or promotional materials where you have provided your consent
Comply with legal obligations and protect our legal interests

4. Who Do We Share Your Information With?

We only share your information with third parties in the following circumstances:

Service Providers: We share your information with third-party providers who assist us in delivering our Services, such as hosting providers, payment processors, and technical service providers. These third parties may only process your information in accordance with our instructions and this Privacy Policy.

Legal Requirements: We may disclose your information where necessary to comply with legal obligations, enforce our rights, or prevent fraud.

Business Transfers: In the event of a merger, sale of assets, or corporate restructuring, your information may be transferred to the new owners.

We do not share your personal information for marketing purposes without your explicit consent.

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies (such as web beacons and pixel tags) to enhance the user experience and support analytics and security features. Cookies are small files stored on your device that help us recognize your preferences and facilitate navigation.

For more information about our use of cookies, please refer to our Cookie Policy.

6. Data Storage and Transfers

6.1 Where Do We Store Your Information?

Your personal information is stored in data centers within the European Union or in other countries where our service providers operate. We ensure that any transfer of personal data outside the European Economic Area (EEA) is protected by appropriate safeguards.

6.2 How Long Do We Retain Your Information?

We retain your information only for as long as necessary to provide our Services or as required by applicable legal and contractual obligations. After these periods expire, your information will be deleted or anonymized unless legal grounds require continued retention.

7. How Do We Protect Your Information?

We implement appropriate technical and organizational measures to protect your information against unauthorized access, misuse, and loss. These measures include the use of secure servers and encrypted connections (e.g., HTTPS).

However, no method of data transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security. Please use strong passwords and avoid transmitting sensitive information through unsecured channels such as email.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have unintentionally collected personal information from a minor, we will promptly delete such information. If you believe that a child has provided us with personal information, please contact us immediately.

9. Your Rights

If you reside in the European Economic Area (EEA), you have the following rights:

Right of Access: You have the right to obtain a copy of the personal information we hold about you.
Right to Rectification: You have the right to request correction of inaccurate or incomplete personal information.
Right to Erasure: You may request the deletion of your personal information unless we are legally required to retain it.
Right to Restrict Processing: You may request that we restrict the processing of your personal information.
Right to Data Portability: You have the right to receive the personal information you have provided to us in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the contact details provided below.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be published on our website and will become effective immediately upon publication. We encourage you to review this Privacy Policy regularly. Your continued use of our Services after any changes have taken effect constitutes your acceptance of the revised Privacy Policy.

11. Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

FLASHED Events & Marketing GmbH

Address:
Auen – Süduferstraße 126 / Top 5
9220 Velden / Auen
Austria

Email: office@flashed-events.com